CK Studio Salon Privacy Policy

At CK Studio Salon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book appointments, or use our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information

• Name, phone number, email address, and mailing address
• Payment details (processed securely through third-party payment providers)
• Appointment history and preferences
• Any allergies, sensitivities, or medical conditions you disclose related to salon or esthetic treatments

1.2 Non-Personal Information

• Browser type, IP address, and device information
• Website usage data and analytics (e.g., page visits, time spent on pages)
• Marketing preferences and interactions with our social media or website

1.3 Photos & Videos

With your consent, we may take and use photos or videos of your hair or esthetic treatments for marketing, social media, and promotional purposes.

2. How We Use Your Information

We use the collected information to:

• Schedule and manage appointments
• Provide personalized salon and esthetic services
• Process payments and send confirmations
• Send promotional offers, updates, and newsletters (if opted in)
• Improve our website, services, and client experience
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and enforce our policies

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: Third-party providers (e.g., payment processors, booking platforms) that help us facilitate transactions and services.
• Legal Compliance: If required by law, court order, or government request.
• Business Transfers: If CK Studio Salon is involved in a merger, sale, or acquisition, your data may be transferred as part of that transaction.
• Marketing & Promotions: With your consent, we may feature your photos or videos on our social media and website.

4. Data Protection & Security

We take reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the following rights regarding your data:

• Access & Correction: Request access to your personal information or correct inaccuracies.
• Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in any email.
• Data Deletion: Request deletion of your data, subject to legal and operational obligations.
• Cookies & Tracking: Adjust your browser settings to limit cookies or tracking.

To exercise these rights, contact us at ckstudioconnect@gmail.com.

6. Payment & Financial Transactions

• Payments are processed securely via third-party payment processors. We do not store credit card details on our systems.
• A 3.9% surcharge applies to credit card transactions. To avoid this, payments can be made via Zelle or cash.
• CK Studio Salon is not responsible for failed or fraudulent transactions processed through third-party providers.

7. Third-Party Links & Services

Our website and services rely on the following third-party platforms:

• Mangomint — Online appointment booking for salon stylists
• Vagaro — Online appointment booking for independent specialists
• Zelle — Payment processing

Our website may also contain links to other third-party sites, including social media platforms. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.

9. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website. Your continued use of our services constitutes acceptance of the updated policy.